Privacy Policy

1. Data Controller

This Privacy Policy applies to personal data processed by Kogniser Yazılım ve Teknoloji A.Ş. (“Kogniser”, “Company”, “we”, “us” or “our”) as the data controller.

We process personal data in accordance with applicable data protection laws, including the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and, where applicable, the General Data Protection Regulation (“GDPR”).

2. Personal Data We Collect

We may collect and process the following categories of personal data depending on how you interact with our website or services:

Contact information: Name, surname, business e-mail address, phone number, company name, job title and other information you provide when you contact us.

Communication data: Messages, requests, inquiries and other information you send to us through e-mail, website forms or meeting links.

Website usage data: IP address, browser type, device information, pages visited, referral source, approximate location, date and time of access and similar technical data.

Business relationship data: Information related to potential, current or former customers, suppliers, partners and other business contacts.

3. How We Use Personal Data

We may process personal data for the following purposes:

Responding to inquiries: To respond to contact requests, meeting requests, service inquiries and other communications.

Providing services: To evaluate, propose, deliver and manage our software, AI, cloud, consulting and digital transformation services.

Business communication: To communicate with customers, prospects, suppliers, partners and other business contacts.

Website operation and improvement: To operate, secure, analyze and improve our website, content and user experience.

Legal and compliance purposes: To comply with legal obligations, maintain business records, respond to lawful requests and protect our rights.

4. Legal Basis for Processing

Depending on the context, we may process personal data based on one or more of the following legal bases:

Performance of a contract: Where processing is necessary to provide services or take steps before entering into a contract.

Legitimate interests: Where processing is necessary for our legitimate business interests, provided that such interests do not override your fundamental rights and freedoms.

Legal obligation: Where processing is necessary to comply with applicable laws, regulations or lawful requests.

Consent: Where we rely on your consent, such as for certain cookies, marketing communications or optional data processing activities.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, improve performance, analyze website traffic and enhance user experience.

Some cookies may be strictly necessary for the website to function. Other cookies, such as analytics or marketing cookies, may be used only where permitted by applicable law and, where required, based on your consent.

For more information about how cookies are used and how you can manage your preferences, please review our Cookie Policy.

6. Sharing of Personal Data

We may share personal data with third parties only where necessary and appropriate for the purposes described in this Privacy Policy.

These third parties may include hosting providers, analytics providers, communication tools, cloud service providers, professional advisers, business partners, authorized public authorities and service providers that support our website or business operations.

Where personal data is shared with service providers, we take reasonable steps to ensure that such providers process personal data only in accordance with our instructions and applicable data protection requirements.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of data, the purpose of processing, legal requirements, contractual obligations, limitation periods and legitimate business needs.

8. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, misuse or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we work to protect personal data, we cannot guarantee absolute security.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal data, including the right to:

Learn whether your personal data is processed;
Request information about processing activities;
Request correction of incomplete or inaccurate data;
Request deletion or destruction of personal data where legally applicable;
Object to certain processing activities;
Withdraw consent where processing is based on consent;
Request information about third parties to whom personal data has been transferred.

To exercise your rights, you may contact us using the contact details below. We may request additional information to verify your identity before responding to your request.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you may contact us at:

Kogniser Yazılım ve Teknoloji A.Ş.
MASLAK MAH. AOS 55. SK. 42 MASLAK B BLOK NO:4/542 SARIYER / İSTANBUL
E-mail: info@kogniser.com

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements or operational needs.